Terms & Conditions
All the terms and conditions related to using our website, urbantide.com
Last Updated: 5 June 2025
Introduction
The following terms and conditions apply to the use of our website, https://urbantide.com (“our site”).
Please read these terms and conditions carefully before using urbantide.com. These terms are legally binding and create binding obligations for you. By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must not access or use our site.
Information About Us
Our site is operated by UrbanTide Limited (“we”, “our”, “us”), a limited company registered in England and Wales under company number 9222463. Our registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Our site may also be operated by other persons acting on our behalf.
These Terms and Conditions tell you the “Terms” on which: (i) you may use any of our websites including urbantide.com, and any subdomains we may offer from time to time (collectively “the site”); or (ii) have access to any services (“Services”) we may offer (such as data feeds or our API), whether as a guest or registered user.
Website Access and Availability
Site Purpose
Our site provides general information about our products and services. Content is for informational purposes only and should not be relied upon as professional advice.
Access Rights
We provide temporary access to our site and reserve the right to withdraw, modify, or amend any content without notice. Unless explicitly stated otherwise, all content is subject to these terms and conditions. We may restrict or deny access to some or all parts of our site to any persons or organisations at our sole discretion, for any reason, and without prior notice or explanation.
Your Responsibilities
You are responsible for:
- Ensuring your computer meets technical requirements
- Making arrangements for site access
- Ensuring that others using your facilities comply with these terms
- Complying with applicable laws in your location
Site Availability
We use reasonable efforts to ensure site availability and proper operation at all times. However, we may suspend the availability or operation of our site or any content on a temporary or indefinite basis as we determine in our sole discretion.
We exclude all warranties or guarantees regarding site availability or operation, except where such exclusions are prohibited by law. We exclude all liability for damages, losses, costs, or expenses relating to or arising from site availability, downtime, technical issues, or operational failures.
Geographic Restrictions
Our site is intended to comply with the laws of England and Wales. We make no representation that the site or its content is appropriate or available for use in other jurisdictions.
International Access
If you access our site from other locations, you do so at your own initiative and are responsible for compliance with all applicable local laws. You must determine whether accessing our site is legal in your jurisdiction.
Prohibited Locations
If viewing, accessing, or using our site or content violates any applicable law in your place of access or residence, you are not authorised to access our site and must exit immediately. If making our site available in your location is prohibited by law, our site is not intended for you.
User Responsibility
If you are a resident outside England and Wales, you must satisfy yourself that you are lawfully able to access our site and content. We exclude all liability for damages, losses, costs, or expenses arising from access by persons who are citizens, residents, or nationals of countries other than England and Wales, or their representatives.
Linking and Third-Party Content
Linking to Our Site
You may link to our homepage if done fairly, legally, and without damaging our reputation. You must not:
- Suggest association, approval, or endorsement without written consent
- Link from sites you do not own
- Link to pages other than our homepage
- Frame our site on other websites
- Stream or aggregate our content
We reserve the right to withdraw linking permission without notice.
Links from Our Site
Links to third-party sites are for information only and do not constitute endorsement. We have no control over third-party content and exclude all liability for your use of external sites.
Prohibited Activities and Security
You must not:
- Introduce viruses, trojans, worms, or other harmful code
- Attempt unauthorised access to our site, servers, or databases
- Use robots, spiders, or automated tools to monitor or copy content
- Use anonymising proxies to access our site
- Launch denial-of-service attacks
- Impose unreasonable loads on our infrastructure
- Interfere with proper site operation
Violations will result in immediate termination of access rights. We reserve the right to report breaches to relevant law enforcement authorities and will cooperate fully with investigations, including disclosing your identity and activities.
Passwords and Security
If provided with login credentials, you must:
- Keep information confidential
- Not disclose to third parties
- Notify us immediately if credentials are compromised
We may disable access at any time for any reason, including non-compliance with these terms.
Intellectual Property Rights
Our Rights
We own or license all rights to our site and content, protected by copyright and intellectual property laws. Rights granted to you are licensed, not transferred.
Restrictions
You must not:
- Copy, disassemble, or reverse engineer our content
- Create derivative works or modifications
- Distribute or license our content
- Remove technical protection measures
Permitted Use
You may:
- Print one copy for personal study or internal business use
- Share brief extracts to direct others to our site (with proper attribution including our site address)
Inspection Rights
We may inspect your premises where our site is used to ensure compliance with these terms.
Content You Submit
Rights Granted
By submitting content, you grant us unlimited, royalty-free rights to use, modify, adapt, and distribute your content. You waive all moral rights in submitted material.
Your Warranties
You warrant that the submitted content:
- Is accurate (where stating facts) and genuinely held (where stating opinions)
- Complies with applicable law
- Is relevant and appropriate
Prohibited Content
Submitted content must not:
- Be defamatory, obscene, offensive, or inflammatory
- Promote discrimination or harassment
- Infringe intellectual property rights
- Breach of legal duties or confidentiality
- Impersonate others or misrepresent identity
- Advocating unlawful acts or terrorism
- Disclose personal information without consent
Enforcement
We may investigate, remove content, issue warnings, pursue legal action, or disclose information to authorities for violations. You indemnify us against all losses arising from your breach of these warranties.
Complaints About Content
How to Complain
If you wish to complain about any content on our site, contact us at hello@urbantide.com. We will review the material and decide at our sole discretion whether to remove it.
Our Response
Removal of content does not constitute admission of any fact or acceptance of your complaint. We may or may not respond to complaints. We do not moderate forums, comments, blogs, links, or other third-party content on our site.
Disclaimers and Limitations
Accuracy and Warranties
We strive for accuracy but make no guarantees about the completeness, accuracy, or currency of our site content. Our site may contain errors, inaccuracies, omissions, or outdated information, which do not constitute a breach of these terms. You acknowledge that any reliance on site content is at your own risk.
To the fullest extent permitted by law, we provide our site and content "as is" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Liability Exclusions
We exclude liability for:
- Site errors, downtime, interruptions, or technical issues
- Viruses, malware, or other harmful material
- Inaccurate, incomplete, or outdated content
- Loss of income, revenue, business, profits, contracts, or anticipated savings
- Loss of data, goodwill, or business interruption
- Wasted management time or resources
- Any indirect, consequential, special, or punitive damages
- Any losses arising from third-party actions or content
Maximum Liability
Where liability cannot be excluded, our total liability to you for all claims arising from or relating to these terms or your use of our site shall not exceed £100.
Legal Exceptions
These exclusions do not affect liability for death or personal injury from negligence, fraudulent misrepresentation, or other liabilities that cannot be excluded or limited under applicable law.
Privacy and Data Protection
Our Privacy Policy at https://urbantide.com/privacy-policy forms part of these terms and governs how we handle your personal information.
Transfer and Assignment
You may not assign, transfer, sub-license, or otherwise deal with any of your rights or obligations under these terms without our prior written consent.
We may assign, transfer, sub-license, subcontract, or otherwise deal with any of our rights or obligations under these terms at any time.
Breach and Termination
If you breach these terms, all rights granted to you, including your right to use our website and any content, will cease immediately.
If we reasonably believe you have breached or are likely to breach these terms, we may take any action we consider appropriate to protect ourselves, our service providers, or third parties. This may include suspending access, contacting third parties, or disclosing information we hold about you.
You are responsible for all losses, costs, claims, expenses, and liabilities (including legal fees) incurred by us, our service providers, or third parties as a result of your breach. You agree to fully indemnify us on demand against all such losses, including loss of business, profit, or reputation.
Changes and Updates
Content Changes
We may change site content at any time without obligation to update outdated material.
Terms Changes
We may modify these terms by updating this page. Changes are effective when published. You must check regularly, as changes are binding once posted.
Some of the provisions contained in these terms may also be superseded by provisions or notices published elsewhere on our site.
Communications and Notices
We communicate in English only via site posting or email. Notices are deemed received 24 hours after emailing (except terms changes, which are immediate).
You can contact us at hello@urbantide.com for matters under these terms. Notices are deemed received after 72 hours (excluding weekends and UK public holidays).
Legal Provisions
Entire Agreement
These terms and any notices published elsewhere on our site that override them form the entire agreement between you and us. You confirm that you have not relied on any statement or representation not set out in these documents and waive any right to claim otherwise, except in the case of fraud.
Severability
If any part of these terms is found by a competent authority to be invalid, unlawful, or unenforceable, it shall be severed and the remaining terms will continue in full force where legally permitted.
Waiver
If we fail at any time to insist on strict performance of any of your obligations under these terms, or fail to exercise any rights or remedies available to us, this shall not be deemed a waiver of those rights or remedies, nor shall it relieve you from complying with your obligations.
Governing Law
The interpretation, construction, effect, and enforceability of these terms are governed by the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising under or in connection with these terms.
Force Majeure
We will not be liable for any failure to perform our obligations under these terms if caused by events beyond our reasonable control.
These terms do not confer any rights on any third party other than you and us.
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