Terms & Conditions
All the terms and conditions related to using our website, urbantide.com
1. Terms and Conditions of Website Use
1.1. This page (together with the documents referred to on it) provides the terms and conditions upon which you may make use of the website made available and operated at www.urbantide.com (“our site”).
1.2. Please read these terms and conditions of website use carefully before you start to use our site. These terms and conditions are a legally binding document and create binding obligations upon you.
1.3. By using our site, you accept these terms and conditions of website use and agree to abide by them. If you do not agree to these terms and conditions of website use, please do not use our site.
2. Information about us
2.1. Our site is made available and operated by UrbanTide Limited (“we”, “our”, “us”) and by other persons acting on our behalf.
2.2. We are a company registered in England and Wales with company number 09222463 whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Our VAT number is 197 254 669.
3.1. Our site is a place for you to ascertain general information concerning the products and services we offer.
3.2. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the material (“Material”) made available upon or through it without notice. Unless explicitly stated to the contrary the supply or making available of any Material shall be subject to these terms and conditions.
3.3. We reserve the right at our sole discretion to restrict access to some parts or all of our site by persons or organisations seeking to access our site.
3.4. You are responsible for making all arrangements necessary for you to have access to our site. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our site and is compatible with our site. You are also responsible for ensuring that all persons who access our site through any facilities provided by you or over which you have control are aware of these terms and conditions and that they comply with them.
3.5. We have used reasonable endeavours to ensure that our site complies with the laws of England and Wales. However, we make no representations that our site or the Material is appropriate or available for viewing, access or use in locations outside England and Wales. If you access our site from other locations you do so at your own initiative and are responsible for compliance with all laws applicable to such location. If viewing, accessing or using our site or the Material is contrary to or infringes any applicable law in your place of access or place of residence, you are not authorised to view, access or use our site or the Material and you must exit immediately. If making available our site or the Material in your place of access or place of residence or to you (by reason of nationality, residence or otherwise) is prohibited our site and the Material is not made available to you. You accept that if you are resident outside England and Wales, you must satisfy yourself that you are lawfully able to access our site and the Material.
3.6. We make no representations and give no warranties or guarantees, express or implied, that the making available of our site or the Material in any particular territory outside England and Wales is permitted under any non-English or non-Welsh laws. We exclude all liability for any damages, loss, costs or expenses relating to or arising out of the access to our site and the material by persons who are citizens, residents or nationals of countries other than England and Wales or who are nominees of or trustees for citizens, residents or nationals of countries other than England and Wales, who are restricted from attempting to access our site or the material.
4. Availability and operation
4.1. We shall use reasonable endeavours to ensure that our site and any Material is available and (as applicable) operates properly at all times.
4.2. We may suspend the availability or operation of our site or (as applicable) any Material on a temporary or indefinite basis as we may in our sole discretion determine.
4.3. All warranties or guarantees as regards the availability or operation of our site and any material, in so far as they may be excluded and other than as explicitly specified hereunder, are excluded. We exclude all liability for any damages, loss, costs or expenses relating to or arising out of the availability or operation of our site and any material.
5. Linking to our site
5.1. You may link, or may procure that a third party acting on your behalf links, to the home page of our site from a website owned by you, provided that such link is provided in a way that is fair and legal and does not damage our reputation or take advantage of it.
5.2. You must not establish nor procure that any third party establishes a link to our site in such a way as to suggest any form of association, approval or endorsement of you or any entity which you represent by us without our explicit prior written consent.
5.3. You must not establish nor procure that any third party establishes a link from any website that is not owned by you.
5.4. You must not establish nor procure that any third party establishes a link to any page upon our site other than our home page.
5.5. You must not frame nor procure that any third party frames our site on any other website.
5.6. You must not stream or aggregate content from our site within another website nor procure that any third party undertakes such activities.
5.7. We reserve the right to withdraw our permission to link to our site without notice and for whatever reason as we may in our sole discretion determine.
6. Links from our site
6.1. Where our site contains a link to a site or resource provided by a third party (a “Third Party Site”), such a link is provided for the purposes of information and convenience only.
6.2. The provision by us of a link to a Third Party Site does not represent any endorsement or recommendation by us in respect of that Third Party Site and does not mean that we have any association with that Third Party Site. We have no control over the contents of Third Party Sites.
6.3. We exclude all liability for any damages, loss, costs or expenses arising out of any use or interaction by you with third party sites.
7. Viruses, hacking and other offences
7.1. You must not:
7.1.1. misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful including that which may damage, detrimentally interfere with, surreptitiously intercept or expropriate our system, data or information;
7.1.2. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site;
7.1.3. use any robot, spider, other automatic device, or manual process to monitor or copy our site, or use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere, with our site;
7.1.4. use an anonymising proxy to access our site;
7.1.5. attack our site via a denial-of-service attack or a distributed denial-of service attack;
7.1.6. take any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that may cause us to lose any of the services from our service providers, including our internet service providers; or
7.1.7. do, or omit to do, or attempt to do or omit to do, any other act or thing which may interfere with the proper operation of our site.
7.2. If you breach this clause we have the right to report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
7.3. You also understand that we cannot and do not warrant or guarantee that any material available for downloading from our site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements in this respect. we exclude all liability for any damages, loss, costs or expenses relating to or arising out of any distributed denial-of-service attack, viruses or other technologically harmful material that may infect computer equipment, computer programs, data or other proprietary material due to use of or access to our site or any material, or your use of or interaction with any third party site.
8.1. You acknowledge that our site may not be free of errors and you agree that the existence of any errors shall not constitute a breach of these terms and conditions.
8.2. We exclude all liability for any damages, loss, costs or expenses incurred relating to or arising out of any errors within our site.
9.1. We will do our best to ensure that all Material is accurate. Please note though that our site may contain inaccuracies. We make no guarantees or warranties in respect of the accuracy of any Material. This does not affect your rights under law. For further information upon these rights please contact your local Citizen’s Advice Bureau or a solicitor or lawyer experienced in agreements of this nature.
9.2. The Material is general in nature and is not intended to amount to advice on which reliance should be placed. You undertake not to rely upon the Material. You undertake not to provide any Material to any third party with a view to that third party relying upon that Material
9.3. We exclude all liability for any damages, loss, costs or expenses incurred relating to or arising out of any inaccuracies within or reliance placed upon any material.
10.1. If you choose, or you are provided with, a user identification code, login, password or any other piece of information enabling access to our site or any Material, you must treat such information as confidential, and you must not disclose it to any third party.
10.2. We reserve the right to disable any user identification code, login, password, or any other piece of information enabling access to our site or any Material at any time, for such reason as we may in our sole discretion determine, including without limitation if in our opinion you have failed to comply with any of the provisions of these terms and conditions of website use.
10.3. You must immediately notify us if you have reason to believe any user identification code, login, password, or any other piece of information enabling access to our site or any Material provided by us to you has become known to any third party.
11. Our intellectual property rights
11.1. Our site and the Material is protected by international copyright laws and other intellectual property rights. You acknowledge that we are the owner or the licensee of rights (including all intellectual property rights) in or relating to our site and the Material. You acknowledge that any rights to use our site and the Material granted hereunder are licensed not transferred to you. We grant you no rights to use our site and the Material other than in accordance with these terms and conditions. We reserve all such rights.
11.2. You must not:
11.2.1. use or copy;
11.2.2. disassemble, decompile, reverse engineer, create derivative works based upon, extract elements from or reorganise;
11.2.3. translate, merge, adapt, vary, modify or make alterations to;
11.2.4. distribute or licence rights in, our site or any Material or any copies thereof other than as expressly stated hereunder.
11.3. Our status or that of any identified contributors as the authors of Material must always be acknowledged. Such acknowledgement must include the address of our site.
11.4. Other than as explicitly specified hereunder nothing contained in these terms and conditions should be construed as granting by implication, estoppel, personal bar or otherwise any licence or right to use our site or any Material without our express written permission.
11.5. You must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any of your premises at which our site is or has been used by you or with your consent and to the computer equipment located there for the purpose of ensuring that these terms and conditions have been complied with.
11.6. You must not attempt in any way to remove or circumvent any technical protection measures applied to our site to prevent unauthorised use, copying or misappropriation thereof or of the intellectual property rights relating thereto, or apply, manufacture, import, distribute, sell, let for hire, offer, expose or advertise for sale for hire or have in your possession for private or commercial purposes, any means whose sole reasonable purpose is to facilitate the unauthorised removal or circumvention of such technical protection measures.
12. Your rights of use
12.1. You may print off one copy of any Material from our site for your personal study, research or internal business purposes.
12.2. You may copy and distribute to third parties in an electronic or paper format extracts of Material generally and publicly made available upon our site but only in so far as may be necessary to draw the attention of such third parties to the availability of Material upon our site. Our status or that of any identified contributors as the authors of such extracts must always be acknowledged. Such acknowledgement must include the address of our site.
13. Complaints regarding Material
13.1. If you wish to complain about any Material, please contact us at firstname.lastname@example.org. We will then review the Material. We shall in our sole discretion determine whether to remove the Material. If we decide to remove the Material, our removal shall not be an admission as to any fact or circumstance, or be deemed to be an acceptance of your complaint. We may or may not respond to your complaint.
13.2. Please note that we do not moderate any forums, comments facilities, blogs, links or other content made available upon our site by third parties.
14. Material you submit to our site
14.1 . By submitting material or information to or through our site you grant to us the right without limitation and without a requirement to pay to you any sums to use, copy, modify, adapt, create derivative works based upon, extract elements from and reorganise such information or material. You acknowledge that we may permit others to exercise these rights.
14.2. By submitting information or material to or through our site you are guaranteeing that you have the right to grant to us the rights described in clause 14.1. If you are not able to grant to us these rights, please do not submit such information or material.
14.3. In relation to any information or material submitted by you to or through our site you waive absolutely all moral rights arising under Chapter 4 of the Copyright, Designs and Patents Act 1988 and, so far as is legally possible, any broadly equivalent rights you may have in any territory of the world, in such information or material.
14.4. You warrant that any information or material submitted by you to or through our site shall:
14.4.1. be accurate (where it states facts);
14.4.2. be genuinely held (where it states opinions);
14.4.3. comply with the law applicable in England and Wales and in any country from which it is posted; and
14.4.4. be relevant.
14.5. You warrant that any information or material submitted by you to or through our site shall not:
14.5.1. be defamatory of any person;
14.5.2. be obscene, offensive, hateful or inflammatory;
14.5.3. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
14.5.4. disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal information in respect of any individual other than where you have the express permission of that individual to disclose such information subject to and in accordance with these terms and conditions of website use;
14.5.5. infringe any copyright, database right or trade mark of any other person;
14.5.6. breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
14.5.7. be in contempt of court;
14.5.8. be likely to harass, upset, embarrass, alarm or annoy any other person;
14.5.9. impersonate any person, or misrepresent your identity or affiliation with any person;
14.5.10. advocate, promote, incite any third party to commit, or assist any unlawful or criminal act; or
14.5.11. contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
14.6. The warranties provided for in clause 14.4 and clause 14.5 must be complied with in spirit as well as to the letter. We will determine, in our sole discretion, whether any material submitted by you through our site breaches these warranties. You shall indemnify and shall keep us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of your breach of these warranties.
14.7. Where information or material submitted to our site in our opinion breaches these terms and conditions of website use, we may at our sole discretion take all or any of the following actions:
14.7.1 investigation of the identity of the person responsible for submitting such information or material and the circumstances surrounding the submission of such information or material, in respect of which you undertake to provide us with confirmation of your identity and any other information we may require in connection therewith and to cooperate with us fully;
14.7.2. immediate, temporary or permanent withdrawal or removal of the information or material or your ability to access to our site;
14.7.3. issuing a warning to you;
14.7.4. raising legal proceedings against you for recovery of all costs resulting from your breach of these terms and conditions of website use;
14.7.5. raising further legal action against you;
14.7.6. disclosing such information to such law enforcement authorities or relevant third parties as we reasonably feel is necessary or as required by law; or
14.7.7. such other action as we reasonably deem appropriate.
14.8. We hereby exclude all liability for any damages, loss, costs or expenses relating to or arising out of the taking of all and any of the action referred to in clause 14.7.
15.3. Where we exclude liability under these terms and conditions of website use, such exclusion shall include, in so far as is permitted under law, all liability for any loss, damage, costs orexpenses including any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, failure of transmission, communication, computer or other facilities, failure, error or delay in the sending of any notice, communication or instruction via any medium whatsoever, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by delict (including negligence), breach of contract or otherwise, even if foreseeable.
15.4. The exclusions of liability hereunder do not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. for further information upon liability which cannot be excluded or limited under applicable law please contact your local citizen’s advice bureau or a solicitor or lawyer experienced in agreements of this nature.
16.1. You may not transfer or otherwise dispose of any of your rights or obligations arising under these terms and conditions of website use without our prior written consent.
16.2. We may sub licence, rent, lease, transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these terms and conditions of website use at any time.
17.1. If you breach any of these terms and conditions of website use, all of your rights under these terms and conditions of website use including your right to use our site and the Material will cease immediately.
17.2. If we have reason to believe that you have breached these terms and conditions of website use or are likely to breach these terms and conditions of website use we may take action to protect ourselves, our service providers and third parties from liability, including but not limited to contacting relevant third parties and disclosing information collected from you.
17.3. You are responsible for all losses, costs, expenses, claims, demands or other liabilities (including legal fees) incurred by us, our service providers or any third parties caused by or arising from your breach of these terms and conditions of website use. You shall indemnify and shall keep us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of your breach of these terms and conditions of website use.
18. Circumstances beyond our control and other parties
18.1. We will not be liable for any failure to perform any obligation under these terms and conditions of website use due to causes beyond our reasonable control.
18.2. These terms and conditions of website use do not confer any rights on any person other than you and us.
19.1. We may change the Material at any time.
19.2. Any Material may be out of date at any given time, and we are under no obligation to update any Material.
20.1. If we fail at any time to insist upon strict performance of any of your obligations under these terms and conditions of website use, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions of website use, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
21. Severability and entire agreement
21.1. If any term, condition or provision of these terms and conditions of website use is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
22. Notices to You
22.1. We will communicate with you in English only. You agree that we may provide a notice to you by posting it on our site or emailing it to the email address provided by you to us.
23. Notices to us
23.1. You may only notify us in connection with any matter arising under these terms and conditions of website use, except where specified otherwise under these terms and conditions of website use, by emailing us at email@example.com
23.2. Any notification shall be deemed to have been received by us on the expiry of a period of seventy two (72) hours. For the purposes of determining this period all weekends and public holidays in England and Wales shall be excluded.
24. Jurisdiction and applicable law
24.1. The interpretation, construction, effect and enforceability of these terms and conditions of website use are governed by the law of England and Wales, and you agree to submit to the non-exclusive jurisdiction of the English and Welsh courts for the determination of disputes related thereto.